Travel Insurance for Surf, Fish, Dive, Snow & Golf Sporting Adventure Holidays
If you have any queries or require further assistance please don't hesitate to contact us, as one of our team will be happy to help you. STI Surf Travel Insurance offers discount on travel insurance premiums for surfers
Email: admin [at] surftravelinsurance.com.au
Phone: 07 5508 2658
Mob: 0408 069 869
STI Surf Travel Insurance
P.O. Box 97, Burleigh Heads,
Queensland, 4220 Australia
SureSave Travel Insurance Contact Details
Australian travellers policies by SureSave are underwritten by certain Underwriters at Lloyd's through its Australian underwriting agency Cerberus Special Risks Pty Ltd.
Customer Service: Ph: 1300 787 376
From outside Australia Ph: +61 2 9234 3111
Pre-Existing Medical: Ph: 1300 763 872
Email: info [at] suresave.com.au
Fax: +61 2 2934 3199
IF YOU NEED HELP
For 24 hour emergency assistance, WE.assist and Specialty Assist will be there to help you.
From anywhere in the world, call: +61 2 9234 3113 or +61 2 8256 1513. Call reverse charges via the local operator to avoid call costs.
Or send a text message (SMS) to: +61 417 342 076 (network operator rates apply).
Speciality Assist can coordinate medical evacuation and repatriation for those travellers who become suddenly ill or seriously injured whilst travelling abroad.
Ph: 1300 625 229
Email: claims [at] suresave.com.au
Making a Claim
Please contact us on 07 5508 2658 for a claim form.
For medical, hospital or dental claims, contact SureSave as soon as practicable.
For damage to or loss of your luggage and personal effects, report it immediately to the police and obtain a written report. For damage or misplacement of your luggage and personal effects, caused buy any service provider, report it to an appropriate official and obtain a written report, including any offer of settlement they may make.
You must give SureSave notice of your claim as soon as possible by completing the Claim Form. You can either type directly into it to complete it, (before printing it and signing it) OR print it off and complete it by hand. You must post this form together with supporting documentation within 30 days of your return to: SureSave Travel Claims. PO Box A975, Sydney South, NSW 1235.
If you need assistance they can be contacted by Ph: 1300 625 229
Surf Travel Insurance ABN 79083338649 AR 299807, is an Authorised Representative of Cerberus Special Risks Pty Limited ABN 81 115 932 173, AFS Licence No 308461 (Cerberus).
This is general advice and you should consider if this product suits your needs. Before you buy, please read the Product Disclosure Statement. This insurance is underwritten by certain underwriters at Lloyd's.