Hyperlink Integration: Hotels Cancellation and Travel Insurance Brochure

Protect Your Guests and Your Business: Offer Travel Insurance Alongside Your Cancellation Policy

Enhance Guest Confidence & Revenue with Travel Insurance

Travel plans change. Whether due to illness, emergencies, or unexpected circumstances, cancellations can lead to guest frustration and lost revenue for hotels. By integrating travel insurance into your booking process, you provide peace of mind while generating additional value for your business.

Where Do Guests See Cancellation Terms?

These are key touchpoints where guests are most concerned about potential cancellations—making them the ideal moments to offer travel insurance.

Hotels typically present their cancellation policies in multiple places:

During the Booking Process

Displayed on the booking platform when selecting room rates.

In Confirmation Emails

Sent immediately after booking with cancellation terms included.

Within Guest Accounts

Accessible anytime through the guest’s online booking portal.

Best Locations to Promote Travel Insurance

The excitement of booking a holiday or business trip is a positive experience, but the cancellation policy section highlights the risks and financial exposure involved. This makes it a logical place to introduce an option for guests to protect their investment with travel insurance. The best locations to promote travel insurance include:

Next to Cancellation Policies

Place travel insurance messaging alongside cancellation terms so guests understand how they can safeguard their booking against financial loss.

In Booking Confirmation Emails

Reinforce the travel insurance option after booking by including a direct link in confirmation emails.

Within Guest Accounts

Allow returning guests to access travel insurance offers when reviewing or modifying their bookings.

On Payment Pages

As guests complete their reservation, provide an easy one-click option to add travel insurance coverage.

Additional Partner Benefits

  • Dedicated Account Management – Access to a designated account manager for ongoing support.
  • Sales Channel Integration – Custom options for API, XML, and SW integration for seamless policy offerings.
  • Affiliate & Producer Codes – Hotels can receive a unique producer code for tracking sales and earning commissions.
  • Custom Reporting – Agent commission reports can be tailored to meet hotel requirements.
  • Licensed Coverage – Compliance with travel protection laws, including licensing for applicable states.

How Can Hotels Integrate Travel Insurance?

Hotels using different booking systems have options for adding travel insurance information:

Integrated Booking Engines (e.g., SiteMinder, Cloudbeds, SynXis)
  • Many booking engines allow hotels to insert custom messaging next to cancellation terms.
  • Travel insurance can be added as an optional extra during checkout.
Custom Booking Systems
  • Hotels with in-house booking solutions have full control over wording and placement.
  • Travel insurance links can be embedded directly in cancellation policy sections.
Custom Travel Insurance Code for Hotels

Most hotels charge a fee of two nights plus taxes for cancellations made within seven days of arrival. We offer a unique tracking code with an insurer’s hyperlink that can be inserted alongside your cancellation terms.

  • Keeps track of sales for commission payouts on policies purchased online.
  • Offers guests a seamless way to protect their investment against last-minute cancellations.
  • Provides an additional revenue stream for your hotel while enhancing guest satisfaction.
Coverage for Non-Refundable Expenses

Many hotels enforce strict cancellation policies, including full pre-payment and non-refundable bookings. Travel insurance can help guests recover these expenses in case of unforeseen cancellations. Depending on the policy, coverage may include:

  • Non-refundable deposits – Including the two-night cancellation fee plus taxes.
  • Full pre-paid stays – Protecting guests who book non-refundable rates.
  • Service fees and taxes – Ensuring guests do not bear unexpected financial burdens.

By offering travel insurance, hotels can provide guests with an extra layer of protection, increasing their confidence in booking directly through the hotel.

Why Partner with Us?

  • Seamless Integration – We work with your booking system to ensure a smooth process.
  • Increased Revenue – Earn commissions by offering travel insurance as an add-on.
  • Guest Satisfaction – Reduce disputes and enhance guest confidence in their bookings.

Get Started Today!

Let’s discuss how we can tailor a travel insurance solution for your hotel. Contact us to learn more by emailing us.