Contact Us

Travel Insurance for Surf, Snow, Fish, Dive, Golf and all Adventure Holidays

If you have any queries or require further assistance please don’t hesitate to contact us, as one of our team will be happy to help you. STI Surf Travel Insurance offers discount on travel insurance premiums for surfers and non-surfers

Surf Travel Insurance Contact Details

Email:      info@surftravelinsurance.com.au
Phone:    +61 1300 992 543
Mob:       +61 0408 069 869
STI Surf Travel Insurance
P.O. Box 97, Burleigh Heads,
Queensland, 4220 Australia

World Nomads Contact Details

US and Hawaiian Residents

Phone Toll-Free (within the US and CAN):+1-844-207-1930
or Direct (collect): +1-816-905-3963

Medical Emergency

+1-855-878-9588 (toll free within the US and Canada)

+1-603-328-1329 (toll free outside the US and Canada)

24 hours a day, 7 days a week.

Email: wnclaims@tripmate.com

SureSave World Assistance Contact Details

Australian Residents

Customer Service:             Ph: 1300 787 376
From outside Australia      Ph: +61 2 9234 3111
Pre-Existing Medical:         Ph: 1300 763 872
Email:                                 info@suresave.com.au
Fax:                                   +61 2 2934 3199

World Nomads Contact Details

Brazilian Residents

Customer Service phone (sales / service) 0800 761 61 61 0800-275-8585 (Hearing impaired service)

SAC – Informações & Pré-vendas 0800 761 61 61 0800 275 8585 (Deficientes Auditivos e de Fala)

Opening hours (except holidays): Monday to Friday from 8h to 20h and Saturday from 8h to 18h.

Hearing impared service available 24 hours a day, 7 days a week.

Email: travel.brasil@br.zurich.com

French Residents

For policies purchased on or after 2 Dec 2018:

Call our assistance team. They’re available 24 hours/7 days.

Phone: +353 21 237 8009 or +353 21 237 8003 (Call via an operator reverse charges. Not toll free. Call costs are claimable.)

Phone: +61 28263 0470 (Call via an operator reverse charges. Not toll free. Call costs are claimable.)

Email: assist@worldnomads.com

French Polynesian Residents

For policies purchased on or after 2 Dec 2018:

Call our assistance team. They’re available 24 hours/7 days.

Phone: +353 21 237 8009 or +353 21 237 8003 (Call via an operator reverse charges. Not toll free. Call costs are claimable.)

Phone: +61 28263 0470 (Call via an operator reverse charges. Not toll free. Call costs are claimable.)

Email: assist@worldnomads.com

Portuguese Residents

For policies purchased on or after 2 Dec 2018:

Call our assistance team. They’re available 24 hours/7 days.

Phone: +353 21 237 8009 or +353 21 237 8003 (Call via an operator reverse charges. Not toll free. Call costs are claimable.)

Phone: +61 28263 0470 (Call via an operator reverse charges. Not toll free. Call costs are claimable.)

Email: assist@worldnomads.com

New Zealand Residents

If it’s an emergency, call our Emergency Assistance Team 24/7 based in Sydney, Australia

From overseas:

Phone: +61 2 8263 0470; or

Phone: +61 2 8292 1470 (reverse charges* via an operator from anywhere in the world)

From within Australia:

Phone: 1800 622 210

SMS: +61 4 1720 4602

Email: assist@worldnomads.com

South African Residents

For policies purchased on or after 2 Dec 2018:

Call our assistance team. They’re available 24 hours/7 days.

Phone: +353 21 237 8009 or +353 21 237 8003 (Call via an operator reverse charges. Not toll free. Call costs are claimable.)

Phone: +61 28263 0470 (Call via an operator reverse charges. Not toll free. Call costs are claimable.)

Email: assist@worldnomads.com

Indonesian Residents

For policies purchased on or after 2 Dec 2018:

Call our assistance team. They’re available 24 hours/7 days.

Phone: +353 21 237 8009 or +353 21 237 8003 (Call via an operator reverse charges. Not toll free. Call costs are claimable.)

Phone: +61 28263 0470 (Call via an operator reverse charges. Not toll free. Call costs are claimable.)

Email: assist@worldnomads.com

Japanese Residents

For policies purchased on or after 2 Dec 2018:

Call our assistance team. They’re available 24 hours/7 days.

Phone: +353 21 237 8009 or +353 21 237 8003 (Call via an operator reverse charges. Not toll free. Call costs are claimable.)

Phone: +61 28263 0470 (Call via an operator reverse charges. Not toll free. Call costs are claimable.)

Email: assist@worldnomads.com

Residents of all other countries

For policies purchased on or after 2 Dec 2018:

Call our assistance team. They’re available 24 hours/7 days.

Phone: +353 21 237 8009 or +353 21 237 8003 (Call via an operator reverse charges. Not toll free. Call costs are claimable.)

Phone: +61 28263 0470 (Call via an operator reverse charges. Not toll free. Call costs are claimable.)

Email: assist@worldnomads.com