Emergency Help

Emergency Help

WE Assist are here to help

WE Assist help with medical problems, locating medical facilities, your evacuation home, coordination with embassies and keeping you in touch with your family.

For 24hr worldwide emergency assistance call:

+61292343113      or     +61282561513

WE Assist will accept a reverse charges call or you can claim the costs to call WE Assist emergency assistance team. Reverse charges calls can be made in most countries by contacting the international operator, however, there may be restrictions when using mobiles. If you aren't sure then ask your hotel reception to connect you.

When calling please be ready to give WE Assist some details:

  • Your name
  • Your policy number
  • The nature of your emergency
  • The phone number of where you are
  • The names and contact details of any hospitals or doctors you have visited

Emergency Assistance by telephone is usually the best way to let WE Assist help you. But in the event that this doesn't meet your needs there are other ways to get in touch.  

help [at] suresave.com.au?">help [at] suresave.com.au or SMS +61417342076